Privacy policy
Last updated: December 8, 2025
Dossier operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dossier is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services.
Marketing and Advertising.
Security and Fraud Prevention.
Communicating with You.
Legal Reasons.
Additionally, we may use your personal information to enable third-party checkout services, including Cash on Delivery (COD), fraud prevention, and order verification through partners such as GoKwik.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction or legal obligation.
Additional Third-Party Checkout Provider (GoKwik)
We may use third-party checkout and payment facilitation services such as GoKwik to enhance your shopping experience, including enabling Cash on Delivery (COD), prepaid payment options, and order verification.
As part of this service, certain personal information such as your name, phone number, shipping address, order details, and transaction-related data may be collected and processed for purposes including order processing, payment facilitation, fraud detection, risk assessment, and delivery coordination.
By using our Services, you acknowledge and consent to the sharing of your personal information with such third-party providers. These providers operate under their own privacy policies.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties.
Third Party Websites and Links
The Services may provide links to third-party websites. We are not responsible for their privacy practices.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from them.
Security and Retention of Your Information
We take reasonable measures to protect your information but cannot guarantee complete security.
Your Rights and Choices
You may have rights to access, correct, or delete your personal information and manage communication preferences.
Complaints
If you have complaints, you may contact us using the details below.
International Transfers
Your information may be processed outside your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Contact
Should you have any questions about this Privacy Policy, please contact us at:
